Privacy Policy

Last Updated: November 19, 2024

1. Introduction

This Privacy Policy describes how websiteon.top (“we,” “our,” or “us”) handles information. By using our services, you acknowledge and agree to the practices described in this policy.

2. Information Collection

2.1 Information You Provide

You are responsible for the accuracy and completeness of all information you provide, including:

  • Contact information
  • Business information
  • Account credentials
  • Payment information
  • Website content
  • Communication records
  • Form submissions via WPForms
  • Social login information
  • Marketing preferences

2.2 Automatic Collection

Our website automatically collects standard technical information through:

  • Cookies
  • Log files
  • WooCommerce analytics
  • Browser data
  • Jetpack analytics
  • Meta Pixel tracking
  • TikTok Pixel tracking
  • Social login data

3. Third-Party Services

We use the following third-party services that may collect or process your data:

3.1 E-commerce & Payments

  • WooCommerce for e-commerce functionality
  • WooPayments for payment processing
  • PayPal Payments for alternative payment options
  • WooCommerce Shipping & Tax for shipping calculations
  • Advanced Product Fields for WooCommerce for product customization

3.2 Marketing & Analytics

  • Yoast SEO for website optimization
  • Jetpack for analytics and features
  • Meta Pixel (via Kliken) for advertising
  • TikTok for marketing and tracking
  • WooCommerce.com Update Manager for system updates

3.3 User Experience

  • WPForms Lite for contact forms
  • Nextend Social Login for social media authentication
  • Kadence WooCommerce Email Designer for transaction emails

3.4 Technical Services

  • WP Mail SMTP for email delivery
  • UpdraftPlus for backup services

Each third-party service has its own privacy policy and data handling practices. We are not responsible for their practices or performance.

4. Data Usage

4.1 Core Functions

We use your information to:

  • Provide requested services
  • Process payments
  • Communicate about services
  • Send essential updates
  • Respond to support requests

4.2 Marketing & Analytics

With your consent, we may use your data for:

  • Marketing communications
  • Social media advertising
  • Website analytics
  • Performance tracking
  • Service improvement

5. Data Storage

5.1 Storage Terms

  • We provide basic hosting on our Ubuntu VPS server
  • We implement reasonable security measures
  • We are not responsible for data loss or corruption
  • You are responsible for maintaining your own backups
  • Backups may be created via UpdraftPlus but are not guaranteed

5.2 Data Retention

  • We delete data after service termination
  • We make no guarantees about data recovery
  • You are responsible for backing up all important data
  • Some data may be retained in automated backups

6. Social Login & Integration

When using social login features:

  • Authentication data is processed by Nextend Social Login
  • We receive basic profile information
  • You are subject to social platforms’ privacy policies
  • We are not responsible for social platforms’ data practices

7. Email Communications

7.1 Transactional Emails

  • Processed through WP Mail SMTP
  • Include order confirmations and updates
  • May be customized via Kadence Email Designer
  • Delivery is not guaranteed

7.2 Marketing Emails

  • Sent only with consent
  • Opt-out available
  • May include tracking pixels
  • May be personalized

8. Tracking & Advertising

We use various tracking technologies including:

  • Meta Pixel via Kliken
  • TikTok Pixel
  • Jetpack analytics
  • WooCommerce analytics

You can opt out of tracking through:

  • Browser settings
  • Device settings
  • Platform-specific opt-outs

9. Limited Liability

We expressly disclaim responsibility for:

  • Data loss or theft
  • Security breaches
  • System downtime
  • Third-party service issues
  • Content loss
  • Backup failures
  • Email delivery issues
  • Payment processing problems
  • Social login failures

10. Your Responsibilities

You are responsible for:

  • Maintaining accurate information
  • Keeping credentials secure
  • Creating your own backups
  • Complying with laws
  • Protecting your account access
  • Managing cookie preferences
  • Reviewing third-party policies

11. Data Breaches

In case of a data breach:

  • We will make reasonable efforts to notify affected users
  • We are not liable for any resulting damages
  • You are responsible for taking necessary actions to protect your information

12. Changes to Policy

We may change this policy at any time without notice. Continued use of services constitutes acceptance.

Contact

Email: [email protected]
Response Time: Within 1 business day (best effort)

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